FAQ's
Rolf Prima Tri at the Grove FAQ's
Q: What is your refund/roll over policy?
We do not offer refunds or transfers to another person. However, we understand that life happens. If something comes up and you can't make it to the race, we will roll your registration fee to the next year, or toward another Best in the West Event. Roll overs are based on the following schedule:
28 days (or more) from race day - 97% of registration fee
21-27 days from race day - 75% of registration fee
14-20 days from race day - 50% of registration fee
7-14 days from race day - 25% of registration fee
0-6 days - No roll over.
Requests for registration roll over or transfer to another race must be made via email: [email protected]
Q: Is there are duathlon option?
A: YES! Just take off the swim and you've got it! The du will be a time trial start that begins as the first triathletes exit the swim.
Q: Is this a USAT sanctioned race?
A: YES! As will all Best in the West Triathlons, this is sanctioned by USAT and is directed by an USAT certified race director. You can expect a well run event with fair transitions and accurate course distances.
More Q's and A's To be posted soon!
We do not offer refunds or transfers to another person. However, we understand that life happens. If something comes up and you can't make it to the race, we will roll your registration fee to the next year, or toward another Best in the West Event. Roll overs are based on the following schedule:
28 days (or more) from race day - 97% of registration fee
21-27 days from race day - 75% of registration fee
14-20 days from race day - 50% of registration fee
7-14 days from race day - 25% of registration fee
0-6 days - No roll over.
Requests for registration roll over or transfer to another race must be made via email: [email protected]
Q: Is there are duathlon option?
A: YES! Just take off the swim and you've got it! The du will be a time trial start that begins as the first triathletes exit the swim.
Q: Is this a USAT sanctioned race?
A: YES! As will all Best in the West Triathlons, this is sanctioned by USAT and is directed by an USAT certified race director. You can expect a well run event with fair transitions and accurate course distances.
More Q's and A's To be posted soon!
